The destruction of the home or business of your policyholder can be a rather stressful experience. ServiceMaster of Bux-Mont will ensure that they get back to normal as soon as possible. Our company is a residential and commercial restoration firm providing a network of certified Disaster Restoration professionals.
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By being contacted, we will take action to help our clients. We can be on-site within two to four hours to assist in minimizing the damage to the property of your policyholder’s, such as saving valuable electronics, furniture, documents and data from being damaged any further.
ServiceMaster of Bux-Mont offers insurance carriers something quite valuable, and nothing that can be offered by any other disaster restoration company. It’s a genuine partnership. Being an insurance professional, you understand that the recommendations that you make of the restoration companies play a vital role in ensuring customer satisfaction.
A recent J.D. Power Research Study also indicated that customers are more satisfied with their insurance carrier when they refer to a restoration company rather than when they are expected to search and find a restoration company. Those customers who were personally suggested by a company were documented in the study to have a score that was rated 29 points higher than the average.
It further demonstrated that the specific recommendation of ServiceMaster of Bux-Mont gives higher scores on customer satisfaction. Customers who were referred to ServiceMaster of Bux-Mont scored 22 points above other companies.
Moreover, the analysis demonstrates that the number of points of satisfaction increases by 230 when the policyholders believe that they have a clear vision of every part of the claims process.
The J.D. Power U.S. Property Claims Satisfaction Study is a benchmarking study that is syndicated and which is used to profile the experience of their customers with the largest insurance providers in the United States. This study also explains the significance and influence of the total customer experience on satisfaction and how customers are loyal to their insurance company.
Our company highly appreciates and attaches much significance to the role of Comprehensive Training and Certification of every one of our employees, and the constant training of franchise owners and their employees. The staff is also trained to ensure that all important information is recorded during the intake process, and therefore, the claimant does not need to repeat it.
We offer superior claims management to the policyholder and the insurance carrier. It is also important that the customers are aware of the next step in the process of making claims. We look after your policyholders all the way through until the last settlement after the first notification of loss. Some guides assist policyholders through the entire restoration process to ensure there is consistent and clear communication and understanding of what to do next. Your policyholders never think in the dark with us.
The latest technology is being adopted by us to guarantee that your claimant is aware of what to do at every step of the process. We are IICRC certified. The measure of success at the ServiceMaster of Bux-Mont is customer satisfaction. Our service level agreements are also monitored on real real-time basis to identify any corrections or adjustments that need to be carried out to ensure that we offer the best solutions to our customers.
Make a start to better your customer satisfaction now and join the only customer satisfaction-oriented restoration program in the industry.
We start with an inspection and damage estimate to determine the scope of work.
We focus on preventing further damage from affecting your property and belongings.
We help you recover from the damage, returning your property to pre-loss conditions.
We verify all work, ensure safety, and confirm your complete satisfaction.
Whether you’re facing an emergency or require professional restoration services, our certified team is ready to help. From emergency water damage restoration and fire and smoke damage repair to storm damage restoration and complete property restoration, Contact ServiceMaster of Bux-Mont Today.
127 S 3rd St Suite 1, Perkasie, PA 18944, United States
service@servicemasterbuxmont.com
(215) 857-9754
